Business Team
Welcome to the Business Team at Foot and Ankle Associates of North Texas. Our appointment schedulers and billing department work in tandem to assist you and your family during your FAANT experience.Our scheduling team will complete a short appointment questionnaire that will allow us the opportunity to contact your plan prior to your visit. We will find out what type of Podiatry benefits you should expect, including your coverage limits, which we will then review with you before you are seen.
If you are a new patient, we ask that you complete our online patient forms. We also update paperwork for established patients at least once a year or upon any changes. Having the most accurate information on you and your family will help us better treat your medical conditions, and it will also allow us to process your insurance claims more efficiently.
Thank you for helping us to be more prepared for your visit. Please download our online patient forms and fax them to our confidential fax at least 48 hours prior to your visit at 817-886-3612. We ask that you arrive 20 minutes prior to your visit with your insurance and identification cards; we will scan each card to validate your electronic health record. Please allow for ample time to check in with our team in order to help prevent your appointment being delayed or even rescheduled.
We invite you to bring your socks and athletic/dress shoes along with a list of prepared questions. For a list of sample questions visit http://www.ahrq.gov/questionsaretheanswer/ You may also visit our business office library, where you can view frequently asked questions, insurance contract list and become even more familiar with our office.
Library for Business Team:
- So What Did You Think About Your Visit? We Want to Know
The doctors at FAANT want to know what you thought about your visit. Please give us feedback so we can improve our service to the community - Why does my insurance company not pay for my custom orthotics?
Contrary to your insurance company’s information, we have found that most times custom orthotic coverage usually has little to do with medical necessity; though some carriers are complying with state mandates for certain conditions. Which means your insurance company can agree that they are medically necessary, but still not cover them because they are an exclusion in your particular policy. How does this happen?
Frequent Questions for Business Team:
Videos about Business Team:
Contact Us
Foot and Ankle Associates of North Texas, LLP
2421 Ira E Woods Ave, Suite 100
Grapevine, Texas 76051
Phone: 817-416-6155
Fax: 817-329-9434
Get Directions
Healthy Steps
2421 Ira E Woods Ave, Suite 100
Grapevine, Texas 76051
Phone: 817-796-3262
Get Directions